BitPim for Mac OS X

July 17, 2006

BitPim OS XBitPim is one of the coolest, cheapest (freeware), easiest, ugliest apps available to Mac users with cell phones. Ever since I got my LG VX8300 from Verizon Wireless, I have been wanting a way to transfer pictures, ringtones, etc. to my cell phone from my Mac and vice-versa. I struggled after failing to browse the device via Bluetooth because of Verizon’s crippled OBEX (Object Exchange) and trying USB alternatives, which also did not work. BitPim supports USB transfers, but I decided to go wireless and stick with Bluetooth.

BitPim saved my LG VX8300 and me from Verizon’s crippled OBEX. BitPim doesn’t exactly have an iApp interface, but it does have potential. Setting up my phone on BitPim wasn’t necessarily “simple”, but it was possible. Here are the steps I took to pair the phone and my Mac with BitPim via Bluetooth:

  1. Check to see if your phone is compatible with BitPim.
  2. Open the Bluetooth preference pane in System Preferences.
  3. Turn on Bluetooh.
  4. Click “Set up new device…” in the Devices tab.
  5. Walk through the Bluetooth Setup Assistant and pair the phone with your Bluetooth-capable Mac.
  6. Download the latest version of BitPim.
  7. Open BitPim and access the BitPim settings.
  8. Select “Phone Wizard” and select your cell phone carrier, manufacturer, and cell phone model.
  9. Click next and choose either “auto” or one similar to “/dev/cu._________-BTDIAG-1″.
  10. Click “Detect Phone” to test the connection. Passed means BitPim found and communicated to your phone. If BitPim does not detect the phone, click back and choose another Bluetooth port. *Make sure your phone has Bluetooth powered on.
  11. OK it.
  12. Be amazed.

Uploading ringtones was really easy with BitPim, because all of the editing capabilities needed to make the MP3 file compatible with your phone is all in BitPim. When uploading MP3 files as ringtones, I suggest using only a 30 second clip of the song with a 7-9 db volume. Uploading wallpapers and pictures are also easy, with editing capabilities within BitPim to upload your wallpaper at the correct resolution for your phone.

BitPim also lets you download your pictures from your camera phone with ease. After downloading to BitPim, you can export your pictures to the Finder or iPhoto. But make sure when you upload your files to be careful not to select “Replace All” or all of the files could be erased either on your phone or BitPim.

BitPim also includes functionality with other important features, such as calendars, digital phonebooks (vCard), memos, SMS, to-dos, call history, etc. Some phones do not work with some of these features, visit the BitPim website to check if your phone is compatible.

142 Responses

  1. doc says:

    Thank you, thank you, thank you. This is exactly what I was looking for, since i have a Powerbook with Bluetooth and just bought the VX8300. I ran your setup, and the phone and the laptop are talking together perfectly.

    However at the risk of sounding like a complete idiot, is there a way to import my address book contacts into BitPim so I can upload them into my phone? Similarly, how do I import mp3s from iTunes so that I can send them to the phone? I have a bunch of 30 second clips I made as ringtones for my last phone and would like to re-use them.

    Again, many thanks for your precise instructions.

    July 23rd, 2006 at 8:57 pm

  2. Appleologist says:

    What’s up doc? There is no such thing as a silly question, I’m glad you asked them anyway.

    To import your address book, you can go by one of two ways. But the easiest way is with BitPim, simply click the “Get Phone Data” icon and check “Phonebook” and choose “Add”. BitPim will present you with all of your contacts in your phonebook and you can just click “OK” and BitPim will import all of your contacts. If you use address book to manage your phonebook, you can then easily export your BitPim phonebook to Address Book. Go to File – Export – vCards and save. Then just open the .vcf file in Address Book and it will import your phonebook.

    What I do is just drag a song out of the iTunes window onto the desktop to make a copy. Then, in BitPim’s ringers section, click the “Add Ringer” icon and find the song you copied on the desktop. In the new window, click convert without changing any of the settings to move to the next step. Because you already have cropped the song, you may not have to bother with the Clip Start and Clip Duration options. But I would highly suggest altering the Volume Adjustment to 6.0-9.0 dB, because any less is too quiet and any more is distorted. When you are done, click the “Send Phone Data” icon and check the “Ringtone” checkbox and “Add” option and click OK. Then you’re done!

    Thanks doc for bringing up these discussions. Hope these tutorials are helpful to other mobile phone users as well.

    July 23rd, 2006 at 10:26 pm

  3. Jonathan Krane says:

    Is there anyway to make the VX8300 work with my OSX Mac on the verizon dial-up modem network?

    July 24th, 2006 at 4:40 pm

  4. Appleologist says:

    I am also looking for a way to use my LG VX8300 to connect to the internet via bluetooth. I am still experimenting and will be sure to write an article with instructions when I finally get it to work.

    July 24th, 2006 at 4:56 pm

  5. Jonathan Krane says:

    Does this mean that there is a way to connect via the USB cable? If so, has anyone made a driver for the VX8300 and a modem script?

    July 24th, 2006 at 9:05 pm

  6. Jeff J says:

    I have successfully downloaded bitpim to my iBook G4 and access to my LG VX8300 has been achieved!

    However, I may just be apple illiterate, but I can not copy the “bitpim resources kit” across folders… the iBook says files and/or folders cannot be modified. What do I do?

    Also, because I cannot get my LG VX8300 to talk to my Parrot Ck3100 (hand free car kit) I thought I’d get bitpim to send my contacts to the car kit. Does a phonebook transfer from bitpim to Parrot Ck3100 interest you… or can you forward to bitpim developers.

    Thank you,
    Jeff J.

    P.S. for above thread try searching LG in the howard forums
    for example:

    July 28th, 2006 at 12:40 am

  7. Appleologist says:


    I am working on an installer, but for now you have to manually replace each folder’s files manually. I’m working on an alternative.

    I’m also working on getting the Bluetooth modem to connect. Still having problems, but when I do come to a conclusion, I’d be glad to include a simple tutorial.

    July 31st, 2006 at 7:30 pm

  8. thegermanfriday says:

    Agreed, Bitpim is great for those of us that don’t have isync supported phones (Samsung)but also don’t have access to a PC to use the software that is commonly paired with Samsung products. I do have a question about the Playlist feature of Bitpim. After attempting to add songs to my available songs list in several ways I was unsuccessful, Am I missing something?

    August 5th, 2006 at 6:16 pm

  9. Andrew Wittmaier says:

    Please Please Please help me!!!!
    I followed your instructions exactly and I still cannot get bitpim to connect to my lg vx8300. I have a Mac PowerBook G4. Every time I try to connect I get an error message on my Mac saying, “Failed to open an RFCOMM serial channel. Check if authentication needs to be enabled on your device.” Please help me!!! I am not PC or Mac illiterate and I have tried EVERYTHING I could possibly think of. The people at Verizon and Apple had no idea what to do. Please HELP ME!!!

    August 7th, 2006 at 5:38 pm

  10. Appleologist says:

    @ thegermanfriday: I do not believe the Playlist function in BitPim works with the 8300, are you planning on using MP3s or WMPs (gasp!)? I play MP3s on my 8300 with a removable memory card (MicroSD), which is the method I recommend for every 8300 user. My printer has an SD slot that I can connect to over the network and I can write MP3s to that SD card.

    @Andrew Wittmaier: Are you sure you paired your phone correctly using Apple’s Bluetooth Setup Utility, and are you sure you chose the correct Bluetooth port as described in the instructions? If you are positive, could you give a bit more detail on the error message. Is this in BitPim or OS X?

    August 9th, 2006 at 10:53 pm

  11. Andrew Wittmaier says:

    I do not have an “edit serial ports” option on my bluetooth config screen, could this be why I can’t connect? I am running OS X v 10.3.9 and I am currently attempting to procure v 10.4.6, would this switch make any difference in having the ability to edit my serial ports? thanks

    August 10th, 2006 at 4:22 pm

  12. wolfmeister says:

    that is indeed a tiger dealio

    August 10th, 2006 at 9:12 pm

  13. Appleologist says:

    Andrew, if you cannot edit the serial ports, you obviously have not successfully paired the phone with your Powerbook. First off, try starting over by deleting your phone in the Bluetooth preferences, then paring your phone again with Apple’s Bluetooth Setup Utility. If that doesn’t work, I would consider upgrading to Tiger.

    I highly suggest you upgrade to Tiger, because I can guarantee it will work under 10.4 (the upgrade to Tiger is already worth it). You can get Mac OS X 10.4.6 at Amazon for only $109.99.

    August 10th, 2006 at 9:30 pm

  14. John Major says:

    FYI- you CAN connect the VX8300 via Bluetooth on machines running os X 10.3.

    If you are trying to set up your bluetooth serial connection on a 10.3 machine, you need to use the Bluetooth Serial Utility (it was bundled into the BT browser in 10.4 ).

    Set up the phone as a device as usual.

    Then go to: Applications->Utilities->Bluetooth serial utility
    create a new port.
    give it a name you like
    click ‘Select Device…’ and choose BT_DIAG
    click ‘Require Authentication’
    Port Type: modem


    Now, go to bitpim, and run the setup wizard… choose the serial connection you just created, on the next page test this connection and it should pass.

    good luck!

    August 10th, 2006 at 10:38 pm

  15. Andrew Wittmaier says:

    Thank you everyone so much for all of your help. I learned that John Major was correct but I bought Tiger anyway. It is a worthwhile upgrade. Anyway, now I am creating my own ringtones, wallpapers, transfering addresses and phone numbers, editing practically everything that could possibly be edited, and enjoying my new cell phone that is paired with my new mac os x 10.4.6!!!

    August 13th, 2006 at 7:24 pm

  16. Sam Wheeler says:

    I also have a VX8300, but I’m having some problems. Every time I try to detect the phone, I get a “Phone Detection Failed” error messsage. I’ve tried all of the available ports, including “auto”. The BitPim help files say that it can only auto detect the 8300 in the Windows version, but clearly that’s not true since it’s worked for you guys. Do you have any tips?

    August 19th, 2006 at 2:44 pm

  17. Sam Wheeler says:

    Nevermind, I got it to work. The trick was adding another serial connection in the bluetooth preferences, and then using that in BitPim.

    August 19th, 2006 at 5:57 pm

  18. Michelle Lyons says:

    Hello All,

    I’m hoping you can help me. I just bought the LG VX8300 based on what I’ve read here. I downloaded Bitpim and got most of it working but, for some reason, when I try to select a picture file to be used as “wallpaper”, the program unexpectedly quits on me. If I choose the same file for the “outside lcd” setting it works fine. Any suggestions? Also, I’ve noticed that some of the screen shots on the Bitpim website don’t match what I see in the actual program. For example the buttons such as “phonebook”, “wallpaper”, “ringers” etc…on the Mac version are shown on the top of the screen. I don’t ever see that. Is this for a newer version? Thanks in advance.


    August 21st, 2006 at 8:39 pm

  19. Appleologist says:

    Hey Michelle,

    I had the same exact problem with BitPim quitting on me when I tried to crop wallpaper. It must be a software bug that has something to do with the photo\’s proportions or file-type. Try cropping the image in Preview or another photo-editing application, or saving it as another file-type to see if that works.

    Concerning the screenshots, I am guessing the developer(s) is more focused on the Windows version of BitPim, and updates that version more frequent than porting to the OS X version. If you haven\’t noticed already, the BitPim is kinda Windows-like (maybe Python code?).

    Just keep trying, hopefully the BitPim developer is working on updating the Mac OS X version soon. Let me know if you continue to have problems or if this quitting issue continues.

    August 21st, 2006 at 8:47 pm

  20. Michelle Lyons says:

    Hi Appleologist,

    Thanks for your speedy response. I think you’re correct on it being a photo proportion size. I haven’t been able to find a good setting, but every now and then it will work for me for some reason. Even if I crop it in preview or graphic converter, I still have to choose wallpaper to get it into Bitpim to be able to use it. When I do that, it frequently quits. I’m going to play around with it a bit more tomorrow and see if I can figure out what I have to do to get it to work consistantly until an update comes out.

    The screenshots I referred to were marked as the OS X version so I was surprised to see the differences. It looks nothing like what I’m seeing. The screenshot is much more OS X like, although your resource kit does make it look much nicer. I like the look of it with the buttons on top instead of on the left so I was hoping there was a newer version that would perhaps fix my wallpaper issue. I don’t even have a “wallpaper” button. Mine says “images” and that’s where I find the option to “add wallpaper”.

    If you have any suggestions to resolve the quitting issue, please let me know. Also, how do you crop them in Preview and to what size? Thanks for your help with this.


    August 21st, 2006 at 9:56 pm

  21. Appleologist says:

    I took another look at the screenshots and realized what you are talking about. These screenshots look out-of-date, must be an older version of BitPim…

    To crop in Preview, just click-and-drag to select the size you want (no measurement required, just trial-and-error) and hit command k (Tools>Crop). Then save and you’re done! I haven’t really gone troubleshooting on what BitPim likes and doesn’t work well with, but it might be a filetype or a maximum proportion setting. Let me know if this works or not, and maybe I’ll investigate to see if I can resolve this issue.

    Good luck!

    August 21st, 2006 at 10:17 pm

  22. JustDave says:

    I am pulling out what is left of my hair. I just purchased a vx8300, and downloaded BitPim. I am able to get the phone to pair with my MAC. However, I cannot get BitPim to detect the phone, I have tried all available ports manually, and in auto mode. No Luck.

    Am i missing something? I also tried to make a new serial port in bluetooth preferences, this also failed.

    I have tried with the discovery turned on in my phone and not. Still nothing.

    Please save me……


    August 29th, 2006 at 10:55 am

  23. Matt says:

    Dave, you are in good company…
    I too am having trouble with my VX8300 and my MBP. BitPim tries to set different baud rates, and I have set it to every port, as well as auto…. nothing works. Thoughts?


    August 29th, 2006 at 5:43 pm

  24. JustDave says:

    no thoughts, but I am rapidly running our of hair. I spent about 4 hrs fiddling with it, both on the MAC and the PC…

    Wondering if it could be the little bluetooth dongle i bought….

    Anyone find some that did not work with the vx8300?

    August 30th, 2006 at 8:22 am

  25. JoeBoulder says:

    For you VX8300 users out there….

    Spent a bit of time last nigth with my Mac G4 Powerbook (2004 edition, running 10.4, bluetooth) and latest revision of BitPim. Here’s what I came up with:

    Problems – Phone would pair with Mac but then would immediately disconnect (timeout? maybe, not really sure why)

    Disclaimer: you may be able to do this another way, but this is the only way I could make it work. Could be sheer conincidence, could be I stumbled onto the secret path of Mac/8300 connection.

    1. I paired the phone by making it discoverable to my Mac (I would think that doing this the other way, making my Mac discoverable to my phone would do the same thing, but maybe not)

    2. Didn’t pick the phone from the pull down menu, instead used the find phone wizard (picked Verizon, LG, VG8300) For whatever reason, choosing the phone directly off the pulldown instead of using the Wizard didn’t work.

    3. Got off the auto port select and manually choose the BTDIAG port (should automatically be listed when you hit the select button)

    Things I didn’t do…
    1. Set up a special serial port
    2. Do any wierd configurations to my phone
    3. Connect using the Address book blue tooth connect button.

    Badabing. That damn thing worked. Go figure. Only took two hours on a Mac (what’s that, like 3.4 months in PC time?)

    Be interested to hear any comments…

    August 31st, 2006 at 1:25 pm

  26. JustDave says:

    JoeBoulder….. You are a genius…..

    I am not sure how what you wrote differs from what I did…. But followed you instructions.

    TaDa.. Man uploading MP3s takes for ever this way. but now I can get at all the rest of those goodies.

    Thanks, Dave

    August 31st, 2006 at 5:55 pm

  27. johnhuie says:


    SO, appleologist,

    you are saying that if i get a LG vx8300, and i use BITPIM, i can use
    sync in BLUETOOTH with my powerbookg4 to the phone WITHOUT having to hack it?!?!?!?!?

    (i think that’s what i just read)

    that’s incredible!

    right now i have a motorola e815 and cuz it’s kinda broken, i want to get it replaced.
    BUT, they don’t have anymore e815′s… so i am kind of pushed into the LGvx8300 direction.

    i was really bummed at first until i read your website!

    i got the motoe815 cuz i wanted to use bluetooth to transfer stuff, but i was afraid to hack it cuz A: i thought i would mess it up and B: buying all the accessories, cables, etc., cost money.

    SO….. if i’m running 10.4.7, and i get a new verizon LG vx8300, i can put mp3′s, ringtones, skins, and whatever onto my phone WIRELESSLY on bluetooth without needing to buy anything? (cuz bitpim’s free?)

    September 6th, 2006 at 8:56 pm

  28. Appleologist says:

    @johnhuie: Yes! It definitely worked for me. BitPim allows you to either upload or download ringtones, pictures, movies, and contact lists. I have not tried uploading skins to my phone, but I am sure it is possible by using BitPim’s filesystem menu to find the directory necessary to upload skins. However, for MP3s you need a Micro-SD card. Once you get a Micro-SD card, you need to activate the MP3 function on the 8300.

    Press the “OK” button to go to the 8300 Menu
    Press “0″ key
    Press the “0″ key six times for the service code
    Scroll down to “Music Setting”
    Select “MP3 Enable”

    Now that you have activated the MP3 function on your 8300, you might want to make the music shortcut keys on the front of your phone work with the MP3 player, rather than Verizon’s WMA player.

    Go to the “Settings & Tools” menu
    Select “Phone Settings”
    Select “Shortcut Key”
    Select “Play Key”
    Choose “My MP3s”

    Let me know if you have anymore questions. Good luck!

    September 6th, 2006 at 9:15 pm

  29. johnhuie says:

    i have a transflash card that i used for my e815.

    is it the same card?

    ALSO, just in case the bluetooth thing doesn’t work (it sounds too good to be true!)
    on the e815 you can do this trick. can select a tune on your card
    2.send it in a pix message to a fake number (555-555-5555)
    3.once the error message comes up, go to your outbox the message you just tried to send, and then click “save as file”
    5.bam! it’s saved onto your phone!

    can you do this on the vx8300?

    can you also email yourself a file containing an mp3 to use as a ringtone, and then click “save as file”, or something?

    for the e815 you have to change the extension .mp3 to .mid, and then the phone recognizes it.

    is that what you have to do?



    September 6th, 2006 at 9:28 pm

  30. Mick says:

    Hoooo-boy! I know that you say there are no stupid questions but it has taken me nearly a DAY to find how where the heck I can write to you! I’ve looked for this form everywhere and finally found it here. Anyway, perhaps a “Contact Me” link at the top for those of us who are brain impaired? ;-)

    Anyway, I just wanted to mostly say THANK YOU for paving the way with BitPim, bluetooth, the LG 8300 and macs. The BitPim site is looking for more Mac feedback on this and I think you should leave a link there back to your website/blog. I’ll bet it would double your traffic and help with some ad revenues.

    So here’s what I’m still struggling with (and if you can Cc me directly at my hidden email address, I’d be desperately grateful! – the odds of me finding me own reply are slim here).

    I’ve just moved over from a T-Mobile GSM phone to this Verizon LG 8300 and the transition is somewhat frustrating. With PhoneDirector and the Nokia 6230, we were able to easily transfer all kinds of data back and forth. Mostly forth. Meaning that it was easiest to just wipe the phone clean each time and put in all the changes and new contact from the computer. I see that I can do this from within BitPim, but I’m still struggling to get it to import my Apple Address book data. I exported a group Vcard, but it doesn’t seem to do anything with it when I select “import” from within Bitpim (in Tiger). Anythoughts as to what I’m doing wrong? I have at least 300 contacts I want to move over to the phone and I’ll need to update these at least once a week.

    The other thing it looks like the LG 8300 does not do is store snail mail addresses. Is that right? Will they add that later you think?

    Seems like it’s challenging to keep the bluetooth connection open and I have to keep resetting that on the phone. Is there a way to leave that open all the time for paired devices?

    Mostly I just need to see if this phone will work for my wife and my needs before the next 10 days go by and we cannot return it. Whatever you can share with me about solutions will be most gratefully received!

    Thanks again for this solution! As far as I know, it’s the only one!



    September 8th, 2006 at 4:57 pm

  31. johnhuie says:


    i just got my 8300 and i have already put on some ringtones w/ bitpim and bluetooth!

    a coupla questions…

    1. does leaving bluetooth on put a major drain in battery life on my phone or g4?
    2. does it leave things open for people to hack my phone? (i’ve heard about that…)
    3. as far as the BITPIM resources kit, i had the same problem that JEFF had and that when i try to copy the resources folder, it says “The items could not be moved because “resources” cannot be modified.”
    and it gives me 2 choices, to “AUTHENTICATE” or “OK”
    when i click “AUTHENTICATE” nothing happens… and clicking OK does not work.

    what did you mean by move it over manually?

    Thanks again for all the help!

    BTW, this does NOT work on the 8300…
    _________________ can select a tune on your card
    2.send it in a pix message to a fake number (555-555-5555)
    3.once the error message comes up, go to your outbox the message you just tried to send, and then click “save as file�
    5.bam! it’s saved onto your phone!

    September 9th, 2006 at 12:51 pm

  32. Mick says:

    Hey gang,

    How does one delete ringtone from the phone via BitPim? I’ve finally figured out how to send them and all, but I can’t seem to delete them. When I try to store them back on the computer, they look like they have 0k on them and even though I delete them from BitPim and resend back, they’re still there.

    Any help would be appreciated.

    Anyone want to set up a listserv for this topic? There’s some really helpful stuff here.



    I’m on X.4.7 or X.3.9 (thanks to John Major, I can manage both OSes!)

    September 11th, 2006 at 7:25 pm

  33. Mick says:

    Press the “OK� button to go to the 8300 Menu
    Press “0″ key
    Press the “0″ key six times for the service code
    Scroll down to “Music Setting�
    Select “MP3 Enable�

    All I can say is WOW!!! Where can we find out what all of these settings do? The material on the phone is so slim. It would be great to figure out how to tweak things. How did you learn abou this “Services” setting area? ARe there more like this?

    More, more!

    very cool,


    September 11th, 2006 at 7:33 pm

  34. Mick says:

    I have no idea why it scrambled my paste there….

    Sorry bout dat.


    September 11th, 2006 at 7:35 pm

  35. Chad says:

    I have a non BitPim-related question. One of my clients just got the VX8300 without consulting me first (I would have told them to get a RAZR – they don’t need expansion or the ability to use it as an mp3 player). I set it up using the Bluetooth setup utility and OS X recognized it fine, wanted to sync with iSync, etc. However, I can’t seem to browse the device with the bluetooth menu. They want to be able to pull their pictures off the phone and onto their Mac. Is there a way to do this, possibly without having them use BitPim?

    September 13th, 2006 at 11:09 am

  36. Appleologist says:

    @Chad: I disagree with you when it comes to getting a RAZR. I tried one out with Verizon Wireless for a week or so and I was very disappointed in the quality of the phone and its capabilities. I’m sure you will discover that the 8300 is the best phone that Verizon Wireless offers right now.

    You can thank Verizon Wireless’s policy for crippling OBEX for not being able to browser your phone via Mac OS X’s built-in blutooth capabilities. For now, my solution for connect the 8300is the best way to connect an 8300 with your Mac. The current version of iSync does not support the 8300, but I’m positive Apple will release a future update soon that will work with the vx800. However, you can import and export vCards via Address Book (which I will be giving a tutorial on soon.)

    September 13th, 2006 at 1:03 pm

  37. Teach says:

    I’m sorry, maybe I’m completely illiterate when it comes to this stuff, but I can’t figure out how to get this to work. I’m not sure how far back I’ve got it mixed up. Can someone please give me step by step instructions starting from the beginning. I’ve got my vx8300 and my powerbook g4 with 10.4…….. Now what?

    September 13th, 2006 at 7:56 pm

  38. Appleologist says:

    @Teach: Sorry, I don’t know how to get more “step-by-step” than I already have detailed above. Maybe you can describe where you are getting stuck and I can try to answer your questions.

    September 13th, 2006 at 8:16 pm

  39. johnhuie says:

    hey appleologist, thanks for your help so far!

    I have the same problem JEFF had and that when i try to copy the resources folder.

    How do you move the files manually?

    when i try, it says “The items could not be moved because “resources� cannot be modified.�
    and it gives me 2 choices, to “AUTHENTICATE� or “OK�
    when i click “AUTHENTICATE� nothing happens… and clicking OK does not work.

    please help, and thanks for the awesome website!

    September 13th, 2006 at 8:41 pm

  40. Lesley Ann says:

    Hello everyone! I upgraded to the VX8300 yesterday and I really love the phone, however I cannot for the life of me pair the cell with my ibook G4. Both devices have their bluetooth’s on and are discoverable, but when trying to connect the two via the phone or the mac they don’t see eachother. I have bitpim installed and cannot get them to connect that way either; another problem with my bitpim is that I’m not seeing BITAG….so I’m just using auto, either way it doesn’t see the device. Does anyone have and advice or help they can offer? Thanks so much in advance!!

    September 15th, 2006 at 2:58 pm

  41. ghetto chris says:

    i got my verizon vx8300 phone to work with bitpim ok through bluetooth, but i try and use it as a modem it dials, connects, and i get authentication failed messages. i’ve tried the #777 number with qnc/qnc, and with evdo enabled and disabled, i can’t get it to authenticate, my old phone vx4400 over usb did just fine with those settings until os x stopped seeing the phone. does verizon have to change something or do i have to hack the nvm of the phone?

    September 17th, 2006 at 12:52 am

  42. Appleologist says:

    @johnhuie: I figured out why it will not let you replace the original resources, even when with authentication. I figured out you have to delete the original files and authenticate and then copy the new files and authenticate again. Then, it will work and the files may be replaced.

    I’ll update the alt. resources kit to include other icons that I did not replace so that you can just delete the entire resources folder and then drag in the new resources folder. Look for version 1.3 soon.

    September 19th, 2006 at 4:57 pm

  43. Appleologist says:

    @ghetto chris: I have also tried using my 8300 as a modem, but with no success. I heard you need to use Windows with the LG software, a special 8300 .DLL file, and knowledge on how to hack into your NVM folder to change the file so you can use your 8300 as a modem. Once you hack your phone, you should be able to use the 8300 to connect your Mac to the internet via the username.

    I’d check out the vx8100 DUN fix thread over at HowardForums for more information. The instructions should also work with the 8300.

    September 19th, 2006 at 5:01 pm

  44. Emo Az says:

    Basically, I get everything set up correctly, but everytime I upload an mp3 or any file for that matter, I get an error as follows:

    Device needs attention -

    LG-VX8300 pn /dev/cu.LGVX8300-BTDIAG-1: The phone is not responding while manipulating the filesystem.

    See the help for troubleshooting tips.

    Please help, because this is driving me insane; btw, i’m on a mac pro and have set up everything correctly since the connection is detected, its just I can seem to upload the files, even though they sometimes appear, like in the ring tones folder, but the ringtone doesnt play. I have restarted the phone over and over, I have reset the phone over and over, to no avail. Same damn error message!

    September 20th, 2006 at 5:59 am

  45. Pengaroo says:

    Hi, Appleologist,

    About using the VX8300 as a modem. I followed the instruction posted at
    (post #56) and it works nicely.

    Thanks for your wonderful work posted on this site. However, my MacBook Pro (Intel based) still cannot detect VX8300 with BitPim. Anyone has luck with the MacBook Pro? Thanks in advance.

    September 26th, 2006 at 10:01 am

  46. Appleologist says:

    @Pengaroo: Thank you so much for that link, I finally figured out how to setup my phone as a modem! Look out for a full tutorial with screenshots coming on Appleology to connect your 8300s to you Mac very soon!

    I use a MacBook Pro, so I know it works. Try starting over and following my directions again. If you run into the same problem again, let me know and I’ll get you setup.

    Again, thanks for the link, I’ve been trying to figure this out for months!

    September 26th, 2006 at 6:09 pm

  47. Pengaroo says:

    Appleologist, you’re welcomed. Glad that it works for you.

    I also succeed in connecting vx8300 via bitpim. Not sure why it didn’t work in previous tries. But finally I removed all bluetooth and bitpim setup (including the .bitpim-files directory in my home directory) and started from scratch, then it started to work beautifully. Must be something setup incorrectly initially. Anyway, I’m happily exporting my ical events to the vx8300 now. Thanks again.

    September 27th, 2006 at 7:31 am

  48. mike says:

    thank you john major.

    it worked for the first time! (been trying to connect intermittantly via all 3 connections for months.)
    i wish i knew why. but i’m pretty happy either way.


    >> John Major Aug 10th, 2006 at 10:38 pm

    FYI- you CAN connect the VX8300 via Bluetooth on machines running os X 10.3.

    If you are trying to set up your bluetooth serial connection on a 10.3 machine, you need to use the Bluetooth Serial Utility (it was bundled into the BT browser in 10.4 ).

    Set up the phone as a device as usual.

    Then go to: Applications->Utilities->Bluetooth serial utility
    create a new port.
    give it a name you like
    click ‘Select Device…’ and choose BT_DIAG
    click ‘Require Authentication’
    Port Type: modem


    Now, go to bitpim, and run the setup wizard… choose the serial connection you just created, on the next page test this connection and it should pass.

    good luck!

    September 27th, 2006 at 10:29 pm

  49. ghetto chris says:

    i got my 8300 working with bluetooth internet but i have a few questions/problems:

    1. if i plug in the usb cable i can set up the phone in bitpim and get it to pass a test I can dial and connect to the internet but when i try to use bitpim to do anything it says busy and can’t seem to find the phone (even if i haven’t connected to the internet inbetween the test and doing someing in bitpim). it then fails when i try and test again.

    2. why is the data transfer so slow? i get 50 KB download over bluetooth, but it goes 10x slower through bitpim, is using the cable any faster?

    3. i used bitpim to put some ringers on the phone, then deleted them from the bitpim window, when i go to get ringers from phone it gets the file names back but they’re all 0k. same thing for the media on my memory card, but i can seem to get that through the filesystem just fine, but i can’t get the ringers through the filesystem.

    4. i had to go through a lot of work and a few programs on a PC to get the phone in DM mode so i could get to the nvm to work with the internet, did you find a way to do that on o a mac?

    September 28th, 2006 at 6:13 am

  50. Emo Az says:

    Ok I get the same error, please someone respond. I set everything up exactly as it says. And I am running this off of a Mac Pro. I even uninstalled and reinstalled and reconfigured the bluetooth. It detects the phone and everything, but once I try to send it a ringtone (and I’ve tried a buncha of different ones), it gives the same error:

    LG-VX8300 pn /dev/cu.LGVX8300-BTDIAG-1: The phone is not responding while manipulating the filesystem.

    Please help.

    October 2nd, 2006 at 1:18 am

  51. Sarah says:

    Emo Az, I get the same error as you are – exact same situation. Trying to upload a ringtone, I get the error message. The ringtone may appear on my phone’s menu, but when I try to play them, I get no sound.

    October 5th, 2006 at 10:32 pm

  52. Daniel F says:

    Thanks for the instructions on this.. but i am running into a bit of a problem.. when i go into BitPim, and use the Com Port Browse button, it brings up all that it should according to the info that you put in this post/instructions. The problem i am having is that the connection BTDIAG comes up under inoperable ports. I have tried using auto and it fails to detect as well.

    i keep getting this error over and over

    Failed to open an RFCOMM serial channel.
    Check if authentication needs to be enabled in your device.

    One other question i have is that when i setting up the new device in the bluetooth preference pane, it asks me for the GPRS CID String.. i have no clue what to put in there.

    Any help would be great appreciated.


    October 8th, 2006 at 10:06 am

  53. James says:

    Appleology BitPim for Mac OS X helped me buff out my LG VX830. Thanks for the instructions! The following site allows anyone to easily create free wallpaper for your phone from ANY jpg picture:

    Cell Phone Wallpaper Maker from Hellaphone

    October 14th, 2006 at 10:04 pm

  54. David says:

    Appleology, thanks for the information. I managed to get my phone connected and it took in all the numbers in my phonebook. Then I went into Photoshop, created a wallpaper and other stuff, and went to load it, when all of a sudden it would not detect the phone anymore. Any idea as to what might be going on? Thanks for your time…cheers!

    October 15th, 2006 at 1:41 am

  55. Emo Az says:

    So I guess there is more than one person (Sarah as well) getting the damn error. Like Sarah said, the file shows up, but it doesnt play because it is only partially sent when it suddenly disconnects.

    October 15th, 2006 at 3:58 pm

  56. reconsider says:

    So, I’m super-stoked that you’ve got this app…thanks so much for making it easy to find…

    I’ve got a question – I’ve got OSX 10.2.8. Is this going to work for me?


    October 17th, 2006 at 3:44 pm

  57. Appleologist says:

    @reconsider: Wow, still at 10.2.8? Sorry reconsider, looks like the latest version of BitPim is only compatible with Mac OS X versions 10.3 and higher. Note, the latest version of BitPim is required for the 8300 to work.

    Hopefully you can upgrade soon to Tiger or maybe Leopard so you can get this working with BitPim. If you have any more questions, please send another comment.

    October 17th, 2006 at 4:54 pm

  58. David says:

    Still wondering about my comment actually. Any reason why I was intially able to connect get my contact info from my phone to my mac, but now just keep getting errors? Thanks a million for the help in advance……cheers!

    October 18th, 2006 at 1:24 am

  59. reconsider says:

    Another, kinda stupid question…

    What’s the USB cable I need to make this happen? I don’t have bluetooth (yeah, yeah, I’m still in the stoneage:) )

    Thanks again – ya’ll are super-helpful, this site is really, really cool…

    October 18th, 2006 at 11:30 am

  60. Roger Binns says:

    I am the original BitPim developer and currently do all the builds, including on Mac. BitPim is developed on Mac, Linux and Windows concurrently. Each release is built on each platform at the same time. The cross platform wxWidgets toolkit is used which uses native widgets wherever possible.

    Sometimes Mac things have lagged due to crappy/confusing developer documentation. For example the Windows platform got native (CHM) help first. It took several months to figure out how to get Mac (Apple help) working. wxWidgets style help is still used on Linux since I couldn’t find how to do 3rd party app help using Gnome.

    Builds are done on 10.3 only. 10.2 wouldn’t work anyway because it doesn’t support Unicode well enough and BitPim uses Unicode internally. There are no 10.4 builds, instead relying on backwards compatibility to run the 10.3 build. (Apple also lied to me when I bought my Mac mini about getting 10.4.)

    The occasional crashes when doing wallpaper sizing on Mac are in Apple platform code called by wxWidgets (ie nothing in the BitPim code). We are updating wxWidgets versions to see if they have fixed it or have a work around.

    If someone can provide pointers to APIs that make finding the devices and their names easier, we’ll happily use them.

    Generally you are way better off asking questions on the BitPim user mailing list. That way everyone gets to see the questions and answers and we can put fixes in BitPim, improve the documentation etc.

    I haven’t checked out your icons yet, but if they are an improvement over what is currently used then please submit them! We have using several from the Tango project but they don’t cover all our needs.

    October 27th, 2006 at 5:15 pm

  61. Howard Kaplan says:

    I just got an LG8300. Got it paired with my MacBook. Exported V-card to BitPim, but when I try to export it to the 8300 I get message: unexpected exception with alot of lines of explanation which I don’t understand. Have tried many times, and always with this dialogue. What am I doing wrong? Please help. Thanks
    Howard Kaplan

    November 1st, 2006 at 12:05 pm

  62. Cory says:

    I have tried and tried to get my phone to connect to #777… it refuses to work. The phone is paired, however, does not show any sign of it dialing the number. I have done everything specified in the tutorial.

    November 1st, 2006 at 10:59 pm

  63. Cory says:

    I get the same excepton Howard is describing. I have also recently purchased my LG VX8300.

    November 1st, 2006 at 11:01 pm

  64. Appleologist says:

    @Cory: Are you sure you are commenting on the right article? If the phone shows no sign of dialing, then there is a problem with your Bluetooth connection. I can’t go into any more detail than I already have, so I suggest you start over and setup Bluetooth again.

    To all of you having problems and have setup up the solution step-by-step as specified in the article, I suggest you troubleshoot the problem. Here are a list of common issues that should be troubleshooted when having difficulties:

    Restarting the phone sometimes solves the problem
    Bluetooth is not enabled on your phone
    Your Mac and your phone are not paired correctly
    You haven’t disabled EVDO networking
    PAP Authentication hasn’t successfully been enabled
    You are in a roaming area that does not support Verizon DUN

    November 4th, 2006 at 12:09 am

  65. James says:


    Any suggestions/solutions for converting a “.qcp” sound file (Qualcomm PureVoice File) created with the LG VX8300 “record” button & VoiceMail to a sound file that is recognized/playable on a Mac with OS 10.4? Problem: no PC available!


    November 5th, 2006 at 5:56 pm

  66. Rich says:

    Hi all,
    I have the 8300 and a PowerMac G5 with 10.4.8. No Bluetoooth. I’ve been looking into the small blue tooth USB adapters and I’ve heard that some do not work with the 8300. Any suggestions as to which adapters are worth looking into?

    November 12th, 2006 at 8:04 am

  67. Appleologist says:

    @Rich: Really? I would think all Bluetooth dongles would work the same with OS X…

    I honestly have no idea, but I suggest you start with the D-Link adapter Apple’s been selling online for years.

    Anyone else have any ideas? Good luck Rich, just keep researching and I’m sure you’ll get the right one.

    November 12th, 2006 at 11:35 am

  68. Rich says:

    I decided to try a direct USB cable. Bought one at Merit on line. I cannot get it to connect no matter what I try. Anyone tried a VX 8300 with a direct USB cable? I want to download the pictures from my phone to my Mac G5.

    November 16th, 2006 at 7:56 pm

  69. Appleologist says:

    @Rich: In step 9 or in the “Choose a COMM Port” button in the BitPim preferences, select the USB Device Port, which should work with a USB cable.

    Let me know how it goes, I’m interested to find out.

    November 16th, 2006 at 8:05 pm

  70. mogley says:

    Re: LGVX8300. does anyone know how i can get bitpim to read video and images? I was successful once. Saw pix and flix. Now I can’t get any reading from sd card or telephone for video and image info. When I export media I can only export mp3′s, ringers, and sounds. I’ve got connectivity but for some reason my tiger mac cannot read images or videos a second time. I’ve turned off bluetooth apple settings and turned them back on, deleted files, re-installed bitpim, restarted computer, etc. If anyone knows how I can get Bitpim to work with images and video, please help. It’s a great product. I would just love to get it full functional. Thanks!

    November 20th, 2006 at 11:15 am

  71. Beaner says:

    I tried the above steps 8 or 9 times. Bit Pim connected to my VX8300 using my Mac, but only “Sounds” are visiable, nothing else works, or even shows up. Nothing happens when iI drag MP3′s into the pane, any help?

    November 22nd, 2006 at 11:51 pm

  72. Appleologist says:

    Nothing shows up when you open BitPim until you use the ‘Get Phone Data’ function, which will download all the current data from your phone. You also shouldn’t be dragging anything into the sidepane, instead use the ‘Add [Data]‘ button. Hopefully this helps…

    November 23rd, 2006 at 8:58 am

  73. mogley says:

    re: Lgvx8300. after “get phone data” still no video or image data. tried export media and export zip, but still had no image or video transfer from phone or sd card.

    re-started computer, ejected and re-installed bitpim and its recent update. same results.

    any help on this?


    November 24th, 2006 at 4:34 pm

  74. Max says:

    Is any compatibility my LG U8500 with my OS X 10.4.8??

    January 12th, 2007 at 5:42 am

  75. George says:


    Bitpim worked on 10.4.6, but when I tried it on a different computer that had 10.4.8, it didn’t work! Has anyone else reported this? Any ideas?
    Here’s some of the exception:
    PyAssertionError: C assertion “wxAssertFailure” failed in ../src/mac/carbon/app.cpp(1185): wxYield called recursively

    February 22nd, 2007 at 10:11 pm

  76. Appleologist says:

    @George: If you are using Bitpim .9.11 you should try downloading the .9.10 version as I have heard that the new .9.11 version is having incompatibility issues. The .9.10 version can be found at

    February 23rd, 2007 at 6:35 pm

  77. Daniel says:

    Hi Folks

    I too now have a 8300, and am trying to get this bitpim business to work on a Mac.
    I have paired the phone to the mac numerous times, added the extra port etc.
    But bitpim does not succeed in connecting.
    What did I do wrong?
    What can I still try?


    March 6th, 2007 at 11:54 pm

  78. Michael Stimac says:

    I just wanted to thank you. I downloaded what was supposed to be the latest available download for MacOS from BitPim’s website, and I found that it was a version behind your offering. Better still, I could NOT get theirs to do anything but spit error messages at me. Good looking AND functional–nice work.


    March 15th, 2007 at 11:27 am

  79. iUseApple - BitPim says:

    [...] has a wonderful Step by Step Tutorial about how to establish a connection between a bluetooth phone and BitPim. Follow these instructions and read the comments on this site for guidance. [...]

    March 22nd, 2007 at 8:18 pm

  80. bartman says:

    Hi, I have a g5 ppc mac, samsung a950 phone from telus in canada.
    i have a cable that is allegedly used to connect to the internet via the a950.
    I can pair with the ‘puter and phone with bluetooth, or with the cable 9 but is it the right cable??)

    I have tried several versions of bitpim, yet cannot get the computer to communicate with the phone. it always comes up with an error, error depends on which version of bitpim i tried, but basically it can “see” the phone but not do anything with it.
    Am i missing something here or have telus succeeded in sticking it to me in every way, including using bitpim.

    if anyone shows any inclination to help me here ( I have tried all over the place and never get an answer) then i will happily post error logs etc.

    Please try to help me, i am really getting fed up with this BS from telus.

    thanks in advance,

    April 10th, 2007 at 10:55 pm

  81. bartman says:

    adendum to above post…
    i can find the phone when i browse the com ports, but it says
    “this port is active but not available for use.”
    I took a “grab’ of this screen but can’t insert it in a reply here.

    April 10th, 2007 at 11:13 pm

  82. ChrisS says:

    Just as a data point, I’ve been connecting to a VX8300 with BitPim on a G4 Dual 1GHz running OSX 10.4.9, via a Bluetooth dongle and it seems to function reasonable well. One annoyance is the fact that the program won’t automatically find the phone….I need to go through the Phone Wizard every time. It is a bit buggy and will crash when creating wall paper or other random events.

    I too have never been able to get it to work with a USB cable. Can’t seem to recognize the phone.

    Hope this helps…Chris

    April 12th, 2007 at 10:10 am

  83. bartman says:

    chris, which port is your phone showing on?
    Just curious as i had no success with bluetooth.

    April 13th, 2007 at 8:39 am

  84. David Jacobs says:

    I just wanted to add the LG VX8600 to the list of phones your instructions work with. Following your tutorial I was able to pair my PowerBook G4 with the phone using BT and get BitPim to sync nicely. Thank you for the great tutorial.

    May 6th, 2007 at 2:40 am

  85. OSX Guy says:

    Please rehost your resource! BitPim is so damn ugly, I could really use the icon package :(

    June 19th, 2007 at 4:50 pm

  86. Alboogie says:

    Hello David Jacobs just how did you get the VX8600 to work mine gives me an error message in BitPim and I have previously synced my VX8100 successfully. “The phone is not responding while manipulating the file system” and then it powers off and up again to reset. Help

    July 3rd, 2007 at 12:21 am

  87. Alboogie says:

    FYI I am getting the error message in BitPim

    July 3rd, 2007 at 12:23 am

  88. Matt says:

    Has anyone solved Emo Az’s problem. I recently got the VX8300 and i have a Macbook Pro. I downloaded BitPim and it’s version 1.0.0 I got it to work briefly the other night and was able to transfer my contacts to my computer, and put two ringtones onto the phone. I have not gotten it to work since then and i ahve done everything the same and followed the guides. The biggest thing i notice is the bluetooth connection symbol doesn’t want to stay up after i’ve paired it with my macbook pro. And when i go under bluetooth preferences it that it is paired, configured, and has a serial port, and even a favorite. But not connected. I used BT Diag serial port but i keep getting the same message as Emo Az. is there something im missing or something else i need to do?

    July 8th, 2007 at 1:45 pm

  89. Greg says:

    I’m in the same boat as Matt…I connected successfully yesterday. Today? Zero, zilch, nada. Can’t seem to figure out why. I’m scouring the bitpim mailing list archives but so far, I’ve found nothing.
    Arrgh. I was sooo happy only to have my happiness crushed.

    July 8th, 2007 at 4:51 pm

  90. Cory says:

    No luck getting my Sanyo 6600 Katana with USB cable from RPI to work on my iMac with OSX 10.4.10. I have tried everything I can, but BitPim either crashes or just won’t talk to it via the USB. website is not very user friendly and support is so convoluted… anyway.

    Suggestions on other sites, resources to find the MAC OSX help on this?

    Great to find that some people are able to use this. Wish Apple would update iSync and make it a truly usefull program for all..

    Cheers, Cory

    July 21st, 2007 at 9:03 am

  91. Travis Hodges says:

    Hey I have a VX8600 and cannot get it to work. It is paired with my MacBookPro but will not be detected by BitPim. Any ideas?

    August 1st, 2007 at 8:55 pm

  92. Devin Hagan says:

    Hey Appleologist,
    BitPim worked for me perfectly with a USB drive at first (I simply used ‘auto’ to find it), but now I keep getting a “Brew packet failed CRC check”. I tried to connect with Bluetooth and it worked successfully, everything was detected. However, I still get the stupid “Brew packet failed CRC check”. How can I fix this?

    August 3rd, 2007 at 4:52 pm

  93. Bill Behse says:

    I have a Telus LG 8100 and cannot get my iBook (OS 10.4.10) to connect with my phone after it has been paired (both the phone and the computer claim successful bluetooth pairing). It says that the phone is not responding while transitioning mode from none to brew… which is not going to be my problem soon because I know the fridge won’t leave me hanging like this task has.

    Off chance, do you know if there could be Telus LG 8100 internal firmware/software issues – possibly specific to the Canadian market – that I don’t know about? or maybe it is a bug in my phone having fun with my patience.

    August 4th, 2007 at 5:32 pm

  94. Bill Behse says:

    Apparently we have a problem because we’re trying to do something that the Telus version of the LG 8100 is not capable of doing. The phone doesn’t have the right bluetooth profile(s) enabled for BitPim to work via Bluetooth. The LG 8100 (in Canada) does not support the bluetooth serial port profile.

    The only thing that bluetooth can do on the Telus version of the LG 8100 is support wireless headsets and DUN profiles, not OBEX. To use it with BitPim, you will need to obtain a data cable. Too bad for us!

    August 4th, 2007 at 11:56 pm

  95. John Feole says:

    Yes, that did it..I deleted all the files and started again on my mbpro 17 and it worked..the key was going into the system prefs for bluetooth and making certain that
    this referenced port was enabled:

    9. Click next and choose either “auto” or one similar to “/dev/cu._________-BTDIAG-1″.

    per instructions above..


    August 6th, 2007 at 6:06 pm

  96. Pilottech says:

    I’ve setup my 8300 as a modem, and it works fine to connect to the internet. Pairing went smoothly, and the terminal commands worked as advertized.

    I’ve loaded BitPim, and selected the BTDIAG port which is set up as modem. Although I can View/Phone info, I still can’t get BitPim to connect to the phone.

    Phone Firmware is T83VZV03, Mac OS 10.4.10, MacBook Pro Core 2 duo.

    Here’s another problem. I looked at the suggestions for Making MP3′s playable, went to the service menu, selected the option 11 for music, and it says “not available”

    Any thoughts on these issues?

    August 6th, 2007 at 7:19 pm

  97. Pilottech says:

    Here’s an update. Shortly after I posted my message on 8/6, I gave up on the “Find the phone” option, and just tried a download of the phonebook from the phone. It worked, even though the phone was never “found”. I modifed entries in BitPim, and saved the info back to the phone a number of times.

    Note: When using the “Find the Phone” function, the computer locked up at different intervals, forcing a hard reboot.


    August 7th, 2007 at 9:13 am

  98. Daniel says:

    I have to say, that I could not agree with you in 100% regarding poetry, but it’s just my opinion, which could be wrong :)

    August 7th, 2007 at 1:10 pm

  99. Pilottech says:

    Further update. If you have an LG-8300 with version 03 software, I believe that at least so far, my MP3 file play just fine, and show up in the standard music window with all attributes, like artist, albumn, etc. I used a card reader and simply dragged MP3 files to the my_mp3 folder on the card from my Mac OS 10.4.10 itunes/music folder. Transfers are very quick. Buttons on the front of the phone also work for start, stop, fwd/next and rew/prev.

    Checking the memory usage on the 2 gig MicroSD card shows 560megs in use, and 1.4gig available as expected.

    August 8th, 2007 at 3:07 pm

  100. Templates, Images and Wallpapers says:

    Templates, Images and Wallpapers…

    I couldn’t understand some parts of this article, but it sounds interesting…

    August 14th, 2007 at 7:10 am

  101. FREQ440HTZ says:

    I cant get the 8300 to work on the usb cable with OSX 10.4.10
    are there settings in the phone that i need to change???

    August 31st, 2007 at 1:05 am

  102. Ryan says:

    For some reason the bitpim cant find a connection with my phone. How do i make it find my phone?

    September 9th, 2007 at 11:39 am

  103. Larry says:

    I’m trying to connect my Samsung A930 with Bitpim 1.0.1 to my Macbook 10.4.10 using a usb cable. It sees the phone using setup and assigns a port but then I get this message when I try anything else.

    A930 on usb::002::002-04e8-6640-02-00::2: “The phone is not responding while manipulating the filesystem.”

    Help. I really want to be able to get the pictures and video off my phone.

    Thanks – Larry

    September 14th, 2007 at 11:13 am

  104. hiutopor says:

    Hi all!

    Very interesting information! Thanks!


    September 17th, 2007 at 12:56 am

  105. Steve says:

    I used bitpim with a usb cable on my ibook PPC/10.4.10 and had success in uploading my addressbook as a vcard and transferring to my LG VX8300. Weeks later I tried to transfer ringtones. Bitpim did not recognize my phone, nor could I manually select a phone and comm port – all failed. So I deleted Bitpim 1.0.1 and installed its latest beta. It recognized the phone and worked for a few ringtones (although I had to turn the phone off and on again). I then quit bitpim. When I went back later to do the same with other ringtones, bitpim did not recognize the phone. I deleted ~/bitpim-files/.bitpim with a command line, and then I was able to recognize the phone again. Not a convenient work around – to have to delete .bitpim each time. Any idea what is going on?.


    September 18th, 2007 at 4:06 pm

  106. Larry says:

    OK in total frustration I bought a Micro SD card with the Mini adapter. The card works fine in Samsung A930. I can save to the card and view fine.

    But when I put the card into my camera it can’t see any files on the card.


    September 21st, 2007 at 6:50 pm

  107. popeye cahn says:

    Thanks for the tutorial!

    I am able to connect to the phone (using pilottech’s suggestion) to my Intel iMac running 10.4.10 with the PPC version of Bitpim 1.01 as the Universal 1.02 build crashes.

    The problem I’m having is adding or getting data from the phone, the ‘OK’ button is grayed out in the Add/Send Data windows no matter what I check or uncheck. Adding ringtones or wallpaper to the app works fine.

    Any thoughts anyone?

    September 30th, 2007 at 12:14 pm

  108. Larry says:

    The Micro SD card with a Micro SD reader works just fine. No problem putting my mp3 files with the extension .mid into my_sounds folder and using them as ringtones. Still haven’t gotten my mp3 music files to show up in the my_music folder.

    Anyone worked that out?

    MacBook 10.4.10 Samsung A930

    October 4th, 2007 at 2:24 pm

  109. mike says:

    I got my LGVX8600 to pass the detection. I can see the phone info and filesystem, but it doesnt allow me to see anything on my phone (phonebook, call history calendar, etc…). When i try to get data from phone, it doesnt let me hit ok. What do i do?

    October 6th, 2007 at 3:42 pm

  110. James says:

    I think my problem is my 8300 is not pairing with my mac even though it says it is its not after even typing in the passcode it says it pair but bit pim doesn’t pick up my phone at all. So i think its because my phone isn’t paired at all to the computer. Shouldnt’ it have a little pairing sign on the phone up top with the bluetooth sign is ? Cause mine does not. Any ideas anyone? Help please

    October 17th, 2007 at 9:23 pm

  111. D. P. Wynter says:

    If you receive this message while attempting to transfer data from BitPim to your phone: “LG-VX8300 The phone is not responding while manipulating the filesystem”, I believe I have found the solution. The problem seems to be other Bluetooth devices interfering and causing the failure. If you are using a Mac, just go to System Preferences> Bluetooth> Devices and disconnect all other devices except for your phone. This would be any wireless keyboards or mice, etc. After I disconnected those devices I tried the transfer of data (wallpapers, sounds, etc.) to my phone it worked brilliantly.

    Best of luck and smooth transferring!

    October 23rd, 2007 at 10:37 pm

  112. Mike S. says:

    Hi, I have a problem.

    I have a VX8550 and the newest version of bitpim. I try connecting through the usb, because my computer does not support bluetooth. Everytime bitpim tries to connect to my phone, it ends up crashing on me. I can see that it found the phone, and it starts to read my files, but before it ever finishes, it just crashes.

    I have a powerpc, please help me!

    October 25th, 2007 at 11:07 am

  113. SupahStah says:

    hi, i was wondering if someone could help me figure out why i cant get bitpim to connect my lg 8600?
    ive tried all the settings and it wont detect my phone, and i have even tried repairing my phone with my mac. and no dice

    any help would be appreciated!

    November 6th, 2007 at 11:31 pm

  114. momo says:

    I just got LG8700 and try to connect with my iMac Leopard. I downloaded BitPim 1.0.4 and followed everyone is talking about. No matter how many times I tried the BitPim won’t recognize my phone. Phone type is selected LG-VX8700 and as Com Port, I tried “/dev/cu.LG8700-BTDIAG-1″, /dev/tty.LG8700-BTDIAG-1″ “LG8700-BTDIAG-1″ or “auto”…. no luck.

    Also Bluetooth on iMac says “dev/tty” but BitPim shows “dev/cu.” anyone can tell me what it means? Am I doing what wrong? Please help!!


    December 30th, 2007 at 8:59 pm

  115. CARLY says:

    I have been trying everything you have suggested and when I try to go to phone wizard bitpim freezes on my mac. I can’t figure it out and I am getting very frustrated!

    January 8th, 2008 at 5:43 pm

  116. Neenu says:

    I want to transfer pics to my computer because i cant text them anymore to my email. ive downloaded bitpim but it wont detect my phone, i looked at the FAQ and it said something about phone signatures or something which i dont understand. Can someone please help me?

    January 12th, 2008 at 11:37 pm

  117. Brian says:

    D. P. Wynter’s solution worked perfectly for my 8300 THANK YOU

    January 17th, 2008 at 9:11 pm

  118. Jillian says:

    Hi, I need help. I have the new LG Voyager. And cannot for the life of me get it connected on BitPim. Some help would be highly appreciated. I got it set up with bluetooth and paired on my powerbook g4. But from then on, BitPim will not detect my phone, i tried every port thingy, I have no idea how to get it to work. Thanks

    January 23rd, 2008 at 11:40 pm

  119. Jonathan says:

    Hey i have an lg vx8350, and while i can connect via bluetooth to my macbook with leopard, bitpim will not detect it. i also have a usb cable for the phone, but it also will not be detected. bitpim says it supports my phone, but for some reason will not work. what can i do?

    February 4th, 2008 at 5:35 pm

  120. PC@washstate says:

    Hi i have been trying to connect my Lg vx 10000 voyager with bitpim and it says that there isnt a proper serial port to use, i try manually setting up which port for it to use but it fails everytime. I have been trying to use bluetooth as well as the usb but i believe the usb might be less effective. Furthermore the phones bluetooth settings show that my computers “serial ports disabled”. I set up new ones but they arent recognized when i try to run the program or the bluetooth stuff.
    Thank you so much for any help any of you might have.

    February 12th, 2008 at 6:06 am

  121. Heather says:

    I have a lg ax260 which is the same phone as the rumor for sprint. It does not say that it is supported on the bitpim site but on a forum there is a tutorial for how to use it with the phone. Would your method work? Or does the phone have to be one on the bitpim list?


    February 14th, 2008 at 8:32 pm

  122. John says:

    Heather…did you ever get anything to work with your LG AX260? I just purchased one and love the phone but I’m really disappointed with the lack of ability to sync with OSX. I’d love to know if you’ve found out anything since your last post.

    February 24th, 2008 at 7:05 pm

  123. Jeff says:

    editor of this article says to use a 7 – 9 db volume. DO NOT use a 7 – 9 db volume.. it’ll skew your ringtone to pieces.. keep it at 0 or down to -3 at most.

    April 4th, 2008 at 3:32 pm

  124. Cyan says:

    doesn’t work for Samsung m300, which also has crippled bluetooth.

    I tried using a USB data transfer and the bluetooth protocol as you suggested, BitPim still refuses to “detect” my phone.

    April 9th, 2008 at 10:48 pm

  125. Cyan says:

    I’ll be chasing more drivers/apps that help me make this work. Email me if you have any suggestions PLEASE. lol =)

    April 9th, 2008 at 10:51 pm

  126. Jared Cramer says:

    I kept getting the same error message many have noted: “Phone detection failed while manipulating the file system.” However, D. P. Wynter’s solution also worked perfect for me. Just disconnect other bluetooth devices first. Yay.

    April 25th, 2008 at 12:04 pm

  127. Solta says:

    curious – anyone having problems with this freezing? Bitpim keeps freezing then I have to reboot to get it to quit properly. I have tried force quit but it leaves it sorta open – can’t use it but still docked and in the force quit list. I have looked at the activity monitor and can’t figure out which process I need to kill (if you know i love you – tired of reboots!!!)

    Also… anyone know which file to dump a ringtone in on a venus?


    can you push a calender onto a venus from bitpim? when I try the phone reboots…


    May 14th, 2008 at 10:43 pm

  128. Nikki says:

    Hi! I realize that people are not posting on this as frequently, but I have used BItPim with my LG VX9800 for two years. I recently got the LG VX10000 and it is not configuring with my macbook pro. Does anyone have advice?

    I don’t even have the option to edit serial ports, although I can browse the device and transfer things using “browse device”. I’m really confused. Please help!

    May 23rd, 2008 at 3:50 pm

  129. Ryan says:

    somehow my phone has not passed the detection status for BitPim. if there are any other options i can take, then please help. my Phone is paired with my mac, but BitPim cannot pair it with the app

    June 3rd, 2008 at 9:32 pm

  130. Leopard10.5 says:

    The author’s instructions work, but Leopard 10.5 users add this setup, after 3:

    1. Open System Prefences

    2. Under Sharing, check “Bluetooth Sharing”

    3. Proceed with author’s steps.

    June 24th, 2008 at 7:53 pm

  131. Adam says:

    I am not sure how often this is checked….but i am having an issue with BitPim.
    I did import my contacts to BitPim with no problems. Now I cannot seem to export them. I have tried every vCard option too.
    I get the same error:
    BitPim version: 1.0.6.i386-Test
    An unexpected exception has occurred.
    Please see the help for details on what to do.

    Traceback (most recent call last):
    File “importexport.pyo”, line 2281, in OnOk
    IOError: [Errno 13] Permission denied: u’bitpim.vcf’

    Variables by last 8 frames, innermost last

    Frame OnOk in importexport.pyo at line 2281
    dialect = ‘vcard3′
    k = ‘vcard3′
    filename = u’bitpim.vcf’
    v = Keys ['description', 'profile']
    {‘profile’: {‘addresses’: , ‘numbers’: <function
    self = <importexport.ExportVCardDialog; proxy of <Swig Object of type ‘wxDialog *’ at 0
    _ = <wx._core.CommandEvent; proxy of <Swig Object of type ‘wxCommandEvent *’ at 0xbf

    I have no clue how to fix it to it work properly. Hopefully someone can help me

    August 17th, 2008 at 5:42 pm

  132. Jim says:

    Having toughest time. Just got a mac. bitpim was fine on MS.

    Tried checking on bluetooth in sharing in addition to the other instructions but no go.

    Now get the following message:

    Device needs attention – LG VX8350 on /dev/cu.Bluetooth-PDA-Snyc
    The phone is not responding while transitioning mode from none to brew.


    November 2nd, 2008 at 7:55 pm

  133. Leslie says:

    considering LG Dare or Voyager via bitpim to MacBook running 10.4.11:
    Does this offer true iCal *synching* of must you keep track of which calendar entries are new on each and send them back and forth?
    hope you can help, tired of looking :)

    December 8th, 2008 at 9:20 pm

  134. Danny says:

    I just installed BitPim 1.0.6.i386. It runs and and recognizes my LG VX8300. I followed the original instructions and turned on Bluetooth Sharing (running Leopard 10.5).

    It won’t import my phonebook, however. BitPim says it’s busy, but nothing happens (it won’t allow me to shut it down either).

    Are there any settings I might have missed?


    December 29th, 2008 at 5:05 pm

  135. Michael says:

    I have just installed bitpim on my g4 mac and would like to use it to add music to my LG dare so that I can have my album art and other ID3 tags with the music. However, if I try to add music it always has me convert the mp3 like I would for a ringtone. Since I have alot of music I do not want to do this for each song. How can I get around this?

    January 21st, 2009 at 12:39 pm

  136. J says:

    Buy a micro sd card and dump all your music on there, in the music folder. quick, easy and painless.

    February 27th, 2009 at 12:46 pm

  137. Hanni says:

    I’m on a Mac OSX – Leopard 10.5.8. I have an LG Vu CU920 (LGX8700) that can accept files through Bluetooth from my laptop totally fine.

    My problem is that Bitpim cannot find my phone. I’ve tried to set up the BT DIAG serial port, but BT DIAG isn’t an option under my “Edit Serial Ports” preferences; I’m allowed LG Sync SPP, LGE OPP Server, LGE FTP Server, LGE BPP Sender, and LG Voice Gateway. No BT DIAG service option in sight.

    Why does my computer not have a BT DIAG option? How can I add one?

    August 7th, 2009 at 10:41 pm

  138. Andrew says:

    I just bought a LG Dare and I am running OSX 10.5.8. When I turn on BITPIM it cannot find my phone. I get the error message”

    “A Bluetooth serial failure has occurred. Failed to open an RFCOMM serial channel. Check if authentication needs to be enabled on your device.”

    I have tried reconnecting my device multiple times and it still doesn’t work.
    I am pretty sure I am doing things the right way. Maybe you can help me.

    August 15th, 2009 at 11:58 pm

  139. Misty says:

    I am running mac osx version 10.5.8 on a powerbook g4. Thanks!

    February 23rd, 2010 at 11:48 pm

  140. Andy says:

    I just bought an LG chocolate touch… amazing phone, but cannot find a way to sync it to my macbook. USB plugin will only charge the phone, but will not show connection in iTunes. Is there a way to take my music off iTunes and put it on my phone via bluetooth? I am completely illiterate with all this so bear with me!

    March 3rd, 2010 at 11:54 pm

  141. Steve says:

    Entire process works well, but detecting phone fails.
    LG VX8300 and Macbook Pro OSX 10.5.8

    May 27th, 2010 at 12:08 am

  142. Dave says:

    Version 1.07 Bitpim
    Change setting of phone from LG 8300 to LG 8500 (Chocolate). Export iCal Events calendar to desktop. Import to Bitpim. Export data to phone (my LG 8300). Worked! Success! (also changed to 8550 but didn’t work, maybe the combination of changes?)

    July 20th, 2010 at 12:21 pm

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